Flash Connect now provides improved visibility into a sub-client's (aka Virtual Account Number, VAN) current status. This enhancement is designed to reduce uncertainty caused by the occasional manual review process required for some sub-clients.
We have expanded the list of possible sub-client statuses from two to six to give you more granular visibility and clarity on the sub-client's lifecycle.
Previous Statuses
ACTIVEDEACTIVATED
New Statuses
INITIATED
The sub-client has been created and is currently undergoing automatic compliance checks.ACTIVE
The sub-client is fully activated and approved. You can deactivate it.UNAPPROVED
The sub-client is pending manual compliance review.DEACTIVATED
Can be activated by you at any time.FAILED_KYC
The sub-client has failed KYC checks and is blocked.DISABLED
The sub-client has been permanently blocked and cannot be used for transactions.
New Webhook Events
A set of new webhook events is now available. A webhook is sent every time a sub-client's status changes, allowing your system to react instantly to changes in the sub-client lifecycle. See our Webhook Documentation for details on the new events and their payloads.
How to Subscribe to Sub-client Status Webhooks
Clients can now subscribe to new sub-client status change events directly through the Flash Connect UI, ensuring immediate notification of any lifecycle updates.
Navigate to Webhooks: Go to Flash Connect → Webhooks.
Create or edit a Webhook: Click the “ADD WEBHOOK” button to create a new webhook, or select an existing one to modify.
Configure Subscription: In the modal window that appears:
- Select the webhook category "subclient" from the left-hand panel.
- Check all the necessary status boxes to subscribe to the sub-client status events you require.
- Provide the link to your receiving endpoint.Save Settings: Click the “Save” button to finalise the webhook settings.
